EFQM Excellence Model 2010 engl.

 

The EFQM Excellence model is a non-prescriptive framework for understanding the connections between what an organisation does, and the results it is capable of achieving.  It is used to structure a logical and systematic review of any organisation, permitting comparisons to be made with similar or very different kinds of organisation.  It is also used to define what capabilities and resources are necessary in order to deliver the organisation?s strategic objectives.

Languages - English only, other translations should be available 1st Quarter 2010

 

The Transition Guide - How to upgrade the EFQM Excellence Model 2010.  Here you will find a summary of the changes to the Fundamental Concepts, the Model and RADAR, as well as a positioning of the renewal, the benefits and a top level analysis